Lean processes

Bespoke systems for seamless services.Speed, accuracy and maximum efficiency.
When an order or repair comes in, we understand just how important a fast, efficient service is for you and your customers. That’s why we’ve invested in the latest technologies and perfected a set of streamlined processes. They ensure every job – whether fulfilment or repair and return – is optimised for speed and quality, with less queuing, handling and waste.



We receive the sale or warranty-replacement order and typically create a dispatch timeframe in less than 10 minutes.


The order immediately enters our automated fulfilment system for security checks, inventory allocation or procurement, and to create a dispatch order.


Handheld devices guide pickers on the most efficient warehouse routes, maximising time and minimising waste.

Packed & tracked

Items are tagged, barcodes scanned, paperwork printed and the order packed and dispatched.


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Whether you’re a major manufacturer needing outstanding after-sales support, or an independent retailer looking for unbeatable brand access, at Olympic we’ve got all the expertise you need.